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Balanced Scorecard (BSC)

The Balanced Scorecard (BSC) is a concept and strategic management tool that measures whether a company’s activities are meeting its vision and strategic objectives. By design, the BSC balances four perspectives in order to ensure that strategy has an ongoing performance measurement:

  • Financial: analysis of financial performance
  • Customers: analysis of customer satisfaction with everything from price to the product
  • Business processes: analysis of bottlenecks, costs, gaps, fragmentation
  • Learning and growth: training and knowledge resources

Discover how CCH Tagetik Performance Management Software delivers:

Strategic Planning