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Governance and Certifications

We're committed to continuously improving the quality of our processes and meeting international standards. See below for our governance certifications

ISO 22301

CCH Tagetik has implemented and maintains a business continuity management system in according to ISO 22301:2012.

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Read CCH Tagetik's business continuity policy 

ISO 27001

CCH Tagetik's Cloud services are certified compliant with UNI CEI ISO/IEC 27001:2013 Information Security Management System Standard.

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Read the Press Release 

ISO 45001

CCH Tagetik has implemented and maintains an occupational health and safety management system according to ISO 45001:2018.

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CCH Tagetik's Health and Safety Policy

ISO 9001

CCH Tagetik is certified on the design, development, sale and maintenance of software solutions for Performance Management and related consulting services.

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CCH Tagetik's Quality Policy 

Legislative Decree No. 231/01: Organization, Management and Control Model

The Board of Directors of Società Servizi Holding S.r.l. Group, Tagetik Software S.r.l. and Gruppo Servizi Information Technology S.r.l., issued and approved the Organization, Management and Control Model pursuant to Legislative Decree 231/01. The provisions of the Model and of the related Code of Ethics (see related documents) are to be considered applicable to all persons who work and collaborate with the aforementioned companies.

In order to ensure the effective application of the provisions of the Organization, Management and Control Model, a Supervisory Body has also been set up for each company, composed of Dr. Marco Basalisco, Chairman and Mr. Luca Rossi, Member. The Supervisory Body will have the task and the authority to carry out specific audits and controls aimed at ensuring compliance with the Organization, Management and Control Model. Furthermore, the Supervisory Body may be contacted at any time by sending an email to the following address: organismodivigilanza@tagetik.com, as provided for in the Model itself.

Code of Ethics

In 2012, CCH Tagetik adopted the following Code of Ethics, which clearly sets out the values and ethics that the company wishes to pursue and disseminate inside its organization such that what is specified in this document acts as a guide and reference for all business activities. By adopting this Code of Ethics, CCH Tagetik wishes to inform outsiders of the principles and rules of behavior of the Company and its subsidiaries, which reinforce and give concrete expression to the general principle of legality, understood as respect for all laws, regulations, administrative measures and in general all regulatory provisions in force from time-to-time.

Agile Transformation

CCH Tagetik has decided to implement the Agile Transformation to be more adaptive and reactive towards the market and to fill the gap between business and development. The steps to achieve the goal have been the following:

  • Adoption of recognized agile and lean models;
  • Build teams that are self-consistent and autonomous in releasing value to the market;
  • Set quality standard goals and ensure implementations meet these targets;
  • Facilitate self-organization and collaborative leaderships;
  • Promote technical and functional growth of the product.

Agile Transformation