Our family of consultants/technicians are readily available to assist your needs in order to guarantee post-project assistance necessary for Tagetik 3.0

In order to access Tagetik’s support services you are required to have purchased Tagetik 3.0 licenses and have a valid maintenance contract.

eSupport

Our online portal allows you to safely and quickly track any problems encountered when using the software. It is accessible 24/7 with advanced control systems that offers you a progress report of your issue; ensuring a more rapid solution than traditional support systems and lowering your Total Cost of Ownership (TCO).

• You do not have an account to access eSupport? Request for it now!
  It is necessary to provide your ID code that was assigned to you upon signing the maintenance contract. Request more information...
  

• You already are registered to eSupport? Log in

Help line

We have implemented express routing numbers to allow you to connect directly to the service and support from which you require assistance. Please select the appropriate number below with the applicable process  and an expert consultant will be  available to provide you with quality service required.

• +39 0583 968389 – Statutory Consolidation (Banking Consolidation)
• +39 0583 968390 – Closing, Financial Planning and Management Consolidation
  
• +39 0583 968391 – Financial Reporting and Data Entry

E-mail

In order to provide quality assistance, should the help line be occupied, you can email your inquiry at support@tagetik.com. Indicating your company name, telephone number, the Software Process and the service/support you require.  Your email will be automatically routed to the Tagetik Call Center where an expert consultant will contact you as soon as possible.