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Support
Hot Line Telephone, Remote Assistance
The Tagetik Family is made up of the right partners, the right people and the right services.
At Tagetik, customer satisfaction is a priority. We are committed to providing you with the best quality support every step of the way. We enable you to maximize the performance of Tagetik CPM. With this in mind, we offer a thorough technical, operational and consulting expert team ensuring solutions in a timely manner.
Our complete attention to the needs and requests of our customers are guaranteed rapidly and accordingly to the nature of the problem.
We are here to help you!
Help line: our family of consultants/technicians are readily available to assist your needs in order to guarantee post-project assistance necessary for Tagetik CPM. We have implemented express routing numbers to allow you to connect directly to the service and support from which you require assistance. Please select the appropriate number below with the applicable process and an expert consultant will be available to provide you with quality service required.
- +39 0583 968389 – Statutory Consolidation (Banking Consolidation)
- +39 0583 968390 – Closing, Financial Planning and Managerial Consolidation
- +39 0583 968391 – Financial Reporting and Data Entry
E-mail: in order to provide quality assistance, should the help line be occupied, you can email your inquiry at support@tagetik.com. Indicating your company name, telephone number, the Software Process and the service/support you require. Your email will be automatically routed to the Tagetik Call Center where an expert consultant will contact you as soon as possible.
Remote Assistance for customers that need particular or immediate attention, we provide the best collaboration and solutions. This service enables Tagetik to analyse, identify and solve your issues-easily and confidently.
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