Our family of consultants/technicians are readily available to assist your needs in order to guarantee post-project assistance necessary for Tagetik 3.0

In order to access Tagetik’s support services you are required to have purchased Tagetik 3.0 licenses and have a valid maintenance contract.

eSupport

Our online portal allows you to safely and quickly track any problems encountered when using the software. It is accessible 24/7 with advanced control systems that offers you a progress report of your issue; ensuring a more rapid solution than traditional support systems and lowering your Total Cost of Ownership (TCO).

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Help line

Should you require support or technical assistance, please dial the following number and an expert consultant will be  available to provide you with quality service required: +39 0583 96811

E-mail

In order to provide quality assistance, should the help line be occupied, you can email your inquiry at support@tagetik.com. Indicating your company name, telephone number, the Software Process and the service/support you require.  Your email will be automatically routed to the Tagetik Call Center where an expert consultant will contact you as soon as possible.