Tagetik gets high marks in Corporate Performance Management

Customer satisfaction ratings declare Tagetik CPM a winner!

Tagetik, a global  provider of the new generation of Corporate Performance Management (CPM) solutions, today announced that its customer satisfaction scores continue to rise, a cornerstone in the company strategy to deliver an innovative solution along with a unique experience.

The survey conducted shows that 9 out of 10 customers are “very satisfied" with Tagetik, its strategy and its product. Not only would they recommend Tagetik CPM to others, but they would be willing to purchase again from the company. This a strong endorsement of the company's unique software solution and customers commitment.

“Customer satisfaction is the key to our success, and these results demonstrate that customers recognize and appreciate our focus," said Manuel Vellutini, Chief Operating Officer of Tagetik.  "In a competitive market like CPM, it's imperative that we continue to strengthen our customer relationship, leveraging our professionalism, skills and culture. Our goal is to achieve 100% customer satisfaction, both for our product and the assistance we provide.”

Cutting-edge technology and process unification are just some of the positive features that Tagetik CPM users highlighted, making it a unique solution capable of satisfying the needs of enterprises regardless of their industry and business. “Our customer’s assessment of our product is the result of the fact that we devote 35% of revenues to R&D and training young talent”, continued Manuel Vellutini. “Tagetik is the only Management-Owned company capable of taking on the major software multinationals, which are now experiencing a wave of mergers and acquisitions, with the consequent product integration issues.”

The excellent survey results are also shared by the CPM market, where Tagetik is held in high consideration for providing the right CPM solution, exercising efficient and effective management control and responding to changes in accounting and administrative regulations. In the last quarter, Tagetik acquired more than 20 new customers in Italy and in Europe, including enterprise companies in the fashion, banking, media and utility industries with revenues of over €1 billion.

About Tagetik

Tagetik is an international provider of the new generation of Corporate Performance Management (CPM) solutions. Tagetik CPM is an innovative single CPM solution that leverages cross platform technology and delivers unified and faster process cycles, powerful scalability, short implementation time and lower TCO.

With over 10 years of experience, Tagetik has embedded the knowledge and best practices of its customers into Tagetik CPM.

Tagetik CPM is the first software solution with built-in, flexible and unified financial, operational CPM and application processes such as budgeting, financial planning, consolidation, financial and operational reporting and analysis. Tagetik has over 250 customers including Unicredit, Telecom Italia, Bank Pekao, Manuli Rubber Industries, SSL Healthcare, Mediaset, De Agostini, Fininvest, Mediobanca, BNL, Eni Snamprogetti, IFI-Ifil, Marzotto, Banca Popolare di Milano, Impregilo, Astaldi, ERG, Acea, Brembo, Milan AC, Techint, Illy, Il Sole 24 Ore, Yamaha Motor Italia, Barilla.